WHAT WE COLLECT
We generally collect and hold only the personal information necessary for the Adara Group to pursue its business activities and charitable work and to fulfil associated administrative and other functions. Personal information is information or an opinion about a person that identifies an individual or from which the individual’s identity can reasonably be ascertained.
Most of the Adara Group’s website can be viewed without providing any personal information that could be used to identify you. However, if you wish to donate to Adara Development or submit an enquiry via our online contact form, we may ask you to provide personal information such as your name, email, postal address and/or phone number. Please note that we only collect identifiable personal information when it is voluntarily submitted. Where it is lawful and practicable, we will also allow individuals to deal with us on an anonymous basis or by using a pseudonym. For example, we can accept gifts and other forms of support anonymously. However, in some jurisdictions (e.g. the USA) provisions contained in taxation legislation require the Adara Group to collect the name of the donor if the donor requires a tax deductible receipt.
HOW WE STORE PERSONAL INFORMATION
We regard the security of your personal information as a priority and implement a number of physical and electronic measures to protect it. We remind you, however, that the internet is not a secure environment and although all care is taken, we cannot guarantee the security of information you provide to us via electronic means.
We may store your personal information in paper-based form or electronically in our systems or in a database maintained by a cloud hosting service provider or other third party database storage or server provider. Backups of electronic information are written to drives which are stored offsite. Hard copy information is generally stored in our offices, which are secured to prevent entry by unauthorised people.
Your personal information will stay on the database indefinitely until you advise you would like it removed, unless we de-identify it or destroy it earlier in accordance with privacy law requirements.
We may also transfer personal information to our overseas operations. Those recipients are generally located in Nepal, Uganda, the United States and Bermuda. Any such transfer, however, does not change any of our commitments to protect your personal information under this policy.
HOW WE USE YOUR INFORMATION
Personal information that is voluntarily submitted on our website is used for the purpose for which it is submitted or for such other secondary purposes that are directly related to the primary purpose. Unless you ask us not to, we may also use your information to keep you informed about the activities of the Adara Group, about the projects and research funded by the Adara Group, and to ask for your support. We will not sell or trade in your personal information without your prior permission.
Where we use your personal information to keep you informed about the activities of the Adara Group, about the projects and research funded by the Adara Group, and to ask for your support, by post, email or telephone, we will provide you with an opportunity to opt-out of receiving such information. By electing not to opt-out, we will assume we have your implied consent to receive similar information and communications in the future. We will always ensure that our opt-out notices are clear, conspicuous and easy to take up.
If you do not wish to receive these types of communications from us, please contact us at the Adara Group, PO Box 887, Rozelle, NSW, 2039, Tel: + 61 2 9395 2800 or email: email@example.com.
ACCESS AND COMPLAINTS
In most circumstances, you can access any personal information which we collect and hold about you and have it corrected if it is wrong. Please contact our Communications Manager to ask for access to your information. We may deny your request for access to information in some circumstances or we may decline to correct personal information we hold. If we do this, we will tell you why.
If you would like to make a complaint relating to the manner in which we handle your personal information, please contact our Communications Manager, on + 61 2 9395 2800 or email firstname.lastname@example.org. We will respond to complaints and queries within a reasonable period from their receipt. If you are dissatisfied with our response, you may refer the matter to the Australian Information Commissioner (see www.oaic.gov.au).
If you would like more information about our approach to privacy please contact the Adara Group at email@example.com.